RVS HOTEL CONSULTING
HOTEL • YACHT • RESORT
Whether it is creating the epitome of one's lifework, diversification of a luxury brand, or an extraordinary prestige asset, the RVS consultants are fundamental in building and shaping the success of the world's most luxurious hospitality products and unique guest experiences.
RVS acts as strategic partner who seeks to understand your vision and supports the development towards a one-of-a-kind lifestyle brand, making imagination become reality.
When it comes to the conception and branding of luxury hospitality, our role is similar to a product designer or movie director. With a dedicated team of industry experts that fits your original idea, we, together with you, create an exhaustive concept with unparalleled service.
Based on guest expectations, the culture of the destination and in line with your brand's hallmarks, RVS creates customized service concepts for the rooms division, F&B outlets, spa and wellbeing, and back-of-house operations.
Service concepts and standards are designed with the specific resources and possibilities in mind, focus on maximum guest satisfaction as well as operational efficiency, and are implemented in form of SOPs and trainings.
The brand's lifestyle is carried through the hotel the guests stay in. RVS has remarkable knowledge in designing and branding the guest journey from long before the check-in, throughout the stay, and beyond the farewell.
Besides a generally high service standard, our consultants are essential in forging special guest experiences that add immense value to the guest's perception of the stay and the brand, too. It is about writing a new chapter in your brand's story book.