Operations Consulting

RVS HOTEL CONSULTING

HOTEL • YACHT • RESORT

HOTEL OPERATIONS CONSULTING

Because we understand that every hospitality operation is highly diverse, we offer consulting services and solutions exclusively designed for each brand and each hotel. We analyze, structure, optimize and guide in close cooperation with our clients.

RVS Hotel Consultants - Concept Development

Performance Management

While strengthening your hotel as a brand, our consultants ensure better guest satisfaction and attracting more guests in order to maximize profitability.


We enable teams to deliver exceptional guest service and advise on optimizing results through analyzing and streamlining the entire operation, and creating property-specific Standard Operating Procedures (SOPs). 


Key to success is a deep knowledge of guest wants and expectations, observing travel and market trends, and benchmarking with competitors.

With our international experience in turnaround management, our consulting team guides and supports restructuring and repositioning processes to realign with new strategies and management principles.

RVS Hotel Consultants - Concept Development

Hospitality Training

We offer individually designed training programs - from group trainings for entire departments to personal on-the-job trainings and coaching.


Before the training commences we determine the training demand by analyzing KPIs and guest satisfaction. Together with our clients we also define measurable results and contribute to staff growth potential.


Our palette of hospitality training programs ranges from general etiquette and service standards to department specific teaching for all service departments of a hotel's operation - all consistent with the culture and heritage of your brand and the destination. 


All RVS training programs are available for hotels, yachts, resorts and private households.

RVS Hotel Consultants - Concept Development

Interim Management

Whether it is about pre-opening, re-opening, to fill a gap or to steer a hotel for an entire season, RVS provides interim management solutions that match the particular requirements.


We assign task force teams or consultants well-experienced in the GM role to manage and further enhance the operation of your property.


Additional value is created through the combination of Interim Management and Hospitality Training, executed by the interim managers while leading the on-site operation.


Contact us for your individual solution! 

Interim Management: Special Offers 2020

We understand that these times are challenging. Get in touch and learn how RVS can support you with our Special Offers for 2020!

Perfection is not attainable, but if we chase perfection, we can catch excellence.

Vince Lombardi

RVS Group

RVS Hotel Consulting

RVS Group Headquarters

Bergmanngasse 28, 8010 Graz, Austria


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REFERENCES

Ritz Paris
Iconic Santorini
The Nautilus Maldives
LVMH
Sofitel
Le Meurice
Royal Mansour
Al Lusail Yacht
Qantas
PJP
The World
AmaWaterways
Le Normandy
Radiant Yacht
Cheval Blanc
13
Goldener Berg
Country Club of the Rockies
Cruise Ship Academy

Write us:      we@rvshotel.com

Call us:        +43 660 24 86 300

AUSTRIA • FRANCE • GERMANY • SWITZERLAND • UK • POLAND •  MALDIVES • UAE • AUSTRALIA • SOUTH AFRICA • USA